FAQ
Learn more about our professional bookkeeping services.
FAQs
Bookkeeping
What type businesses do you support?
We support all types of businesess. Please schedule a free discovery call to lean how we can manage your books.
Do I have to sign a contract?
No, you don’t have to a sign a contract. We offer a monthly subscription model.
Do I have to send bank statements each month?
No, you don’t have to manually send us bank statements. We use HubDoc – a tool that helps capture receipts, documents, and links to your bank account.
Are you insured?
Yes, we are fully insured with Errors & Ommissions insurance.
Do you offer in-person bookkeeping?
No, we currently do not offer in-person bookkeeping services. We are a 100% virtual firm.
When is payment due?
If you purchase a bookkeeping package from our website, your payment method will be automatically charged a month from the day you subscribed. If you choose to receive monthly invoices, we will send the invoice on the last day of the month. The payment is due on the 5th of the month.
How does the onboarding process work?
We will schedule a call to understand your current QuickBooks Online setup, including any integrations and cleanup needs. We will also follow a detailed check list to ensure you have everything needed to set you up for success. Our team will also help you sign up for DocHub – a secure tool that allows you to store documents and receipts. Most clients finish the onboarding process in less than one week.
Can you get me a discount on QuickBooks Online?
Yes, as QuickBooks ProAdvisors, we can get you exclusive discounts for QuickBooks Online, QuickBooks Time, and Quickbooks Online Payroll products. We will discuss how tog get discounts during your onboarding process.
How do you keep my financial information safe?
We use secure and encrypted tools, such as DocHub, to receive financial information. In addition, we avoid sending financial documents (i.e., bank statements) using unsecure methods like unencrypted emails. Our team is trained on industry best-practices to keep your data safe.
Do you offer accounting advice and strategy?
Yes, we offer accounting advice and strategy. This is unique to Aced Accounting because aren’t a bookkeeping firm; we’re a a CPA-managed accounting firm that offers bookkeeping services.
